Baskin-Robbins Privacy Policy
BaskinRobbins.co.uk is owned and operated by Baskin-Robbins International Company (referred to in this privacy policy as "Baskin-Robbins", "we" or "us"). We want you to enjoy every visit to BaskinRobbins.co.uk. So rest assured, any information you share with us, from your email address to your favourite flavour, will be carefully guarded through our use of industry-standard security software. We will not use or disclose your personal information other than as set out in our privacy policy. Please read on for more details about our privacy policy.

Baskin-Robbins reserves the right to change this privacy policy at any time. Be sure to check this page periodically for updates. This policy applies only to personal information collected online at BaskinRobbins.co.uk and does not apply to information collected offline by Baskin-Robbins.

What kind of information we ask for and why
Inquiries. If you request information from Baskin-Robbins, or wish to share an experience you had at one of our stores, we'll ask for personal information such as your name, address, and email address, as well as store address and any other information you may wish to share, so that we can best respond to your comments.
Promotional Events. If you choose to take part in a promotional event, we'll ask for any information necessary to the administration of the event such as your name, email address, and shipping address. We may, on occasion, co-sponsor promotions with third parties. We will notify you at the time of collection if third parties will obtain your personal information.
Surveys. From time-to-time we may post surveys on our Site. The surveys may request demographic information (such as age range, gender, areas of interest, and familiarity with Baskin-Robbins products and services) and customer feedback. Participation in these requests is completely voluntary and with each request you will have the choice of whether or not to disclose information. Such survey information will be used to improve the overall experience on BaskinRobbins.co.uk.
Aggregate Information. We collect Aggregate Information about you and your use of our Web site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Web site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Web site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.
We also use third-party software that tracks traffic directed to BaskinRobbins.co.uk from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other personal information under this policy.

Transfers outside Europe
We may transfer your personal data to the USA and you consent to this transfer. Any such data transferred will only be used and/or disclosed in accordance with this privacy policy.

E-Mail Updates
Unless we hear from you otherwise, we'll email you occasional updates about new additions to this site as well as special offers you can take advantage of at your local Baskin-Robbins and other information about our products which we feel may be of interest to you. If at any time you decide you'd rather not receive this type of information, you can write to us at the address below or email us at 31flavour@baskinrobbins.com.

Disclosures
We won't give any of your personal information to anyone outside of Baskin-Robbins and our sister brands, Dunkin' Donuts and Togo's, unless you have specified otherwise in writing or via email, other than our agents who may need, for example, to fulfill your order, respond to your requests or inquiries, or help us improve our products or website. We require our agents to respect our privacy practices and not use your personal information for purposes other than to carry out our instructions.
Baskin-Robbins reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Company Sale
Information collected through our Web site is considered a trade secret of Baskin-Robbins. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.

Franchising Information
For franchise information on Dunkin' Donuts, Baskin-Robbins and Togo's, please visit our Franchise Opportunity Web site. The Franchise Opportunity Web Site collects personal information from candidates. Please note that the privacy policy of the Franchise Opportunity Web site, not the BaskinRobbins.com privacy policy, applies to the Franchise Opportunity Web site.

Children's Information
Baskin-Robbins recognizes the need to provide additional privacy protection to children. Children 12 years old and younger may visit BaskinRobbin.co.uk without disclosing any personally identifiable information. However, it is sometimes necessary to collect some personally identifiable information about children in order to allow them to use a feature of our site. In addition, be aware that all sites that are targeted to children 12 and younger are prohibited by law from collecting more information than they need.

We will not disclose any children's information to anyone outside of Baskin-Robbins, our sister brands - Dunkin' Donuts and Togo's - and our agents and franchisees. Our sister brands have access to children's information and are jointly responsible for protecting children's privacy, but please direct all communication concerning children's information to Baskin-Robbins (contact information is given below). Our agents may need children's personal information in order to fill an order, respond to a request, prevent fraud, or assist us in the management and improvement of our website. Our franchisees may need children's personal information in order to help us and prevent fraud. We require our agents and franchisees to respect our privacy practices concerning children's information and not use children's information for purposes other than to carry out our instructions.
Parents may request at any time that we delete information about their children from our databases.

How we protect your credit card and other personal information
When you input your credit card number and other personal information, we use a sophisticated software program (Secure Socket Layer Technology or SSL) to encrypt or scramble that information before it's sent so that even if anyone intercepts the information, it is highly unlikely that they will be able to read or use it. In addition, we take appropriate security measures to safeguard your personal information once we have received it.

How you can correct your information
If you would like to correct any personal information we hold you can write to us at the address below or email us at 31flavour@baskinrobbins.com.

Cookies
Like many other web sites, we use "cookie" technology to improve your experience at our site. Cookies are small pieces of data that we place in your computer's browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction at our site.

Links
You may find that it is possible to "hot-link" from other web sites to this, the official Baskin-Robbins web site, or from this web site to other web sites. Those other web sites are not under our control. Baskin-Robbins is not responsible for the privacy practices or the content of other web sites. You should consult the privacy policy of the site to or from which you link to determine the information practices of that site.

Contact Us
If you would like to contact us in connection with any aspect of our privacy policy or our use of your personal information you can telephone us at (800) 859-5339, or you can write to us at Baskin-Robbins Customer Service, Dunkin Brands, Inc., 130 Royall Street, Canton, MA 02021.